Privacy Policy

Last updated: 17/05/2026

Sydney Bespoke Bathrooms ("we", "us", "our") respects your privacy and is committed to handling your personal information in accordance with the Australian Privacy Act 1988 (Cth) and the Australian Privacy Principles.

This policy explains what information we collect, how we use it, and the choices available to you.

Information we collect

We collect personal information that you provide to us directly, including:

Your name, email address, phone number, and home address
Details about your renovation project, including site information and design preferences
Any other information you choose to share when contacting us or engaging our services

We may also collect limited technical information automatically when you visit our website, including your IP address, browser type, and pages viewed. This information is collected through our website host (Wix) and standard analytics tools.

How we use your information

We use the personal information you provide to:

Respond to enquiries and provide quotes
Plan, manage, and deliver renovation projects
Communicate with you about your project
Maintain our business records, including for tax and warranty purposes
Improve our website and services

We do not sell your personal information to third parties.

Who we share information with

We may share your information with:

Trades and suppliers engaged on your project, where necessary to complete the work
Architects, designers, or other consultants you have asked us to coordinate with
Government authorities where required by law (for example, council approvals or building certifiers)
Service providers who help us run our business, such as accounting software or our website host

Anyone we share your information with is expected to handle it confidentially and only use it for the purpose we have shared it.

Storage and security

We take reasonable steps to protect your personal information from misuse, loss, and unauthorised access. Project records and correspondence are stored in secure cloud-based systems. Website data is hosted by Wix, which operates its own privacy and security measures.

Your rights

You can ask us at any time to:

Access the personal information we hold about you
Correct information that is inaccurate or out of date
Delete information we no longer need to keep

To make a request, contact us using the details below. We will respond within a reasonable timeframe.

Our website uses cookies to help it function and to understand how visitors use it. You can disable cookies through your browser settings, though some parts of the site may not work as expected.

Changes to this policy

We may update this policy from time to time. The current version will always be available on our website, with the date of the most recent update shown above.

If you have questions about this policy or how we handle your personal information, please contact us:

Sydney Bespoke Bathrooms

team@sydneybespokebathrooms.com.au

1300 58 50 50